-----Original Message-----
From: Nathaniel T.
Sent: Thursday, January 04, 2007 10:24 PM
Subject: carbon fiber hood

Dear Bill,

I am notifing you that I have recieved the package and I am estatic about the hood. I am very satisfied with your service and the quality of your work. Thank you very much.

Bill,
They are finally here, and wow im impressed. Beautiful construction and engineering.

Thanks for always getting back to me so promptly. Ill recommend them and you (Deft) to any enthusiasts looking for quality parts and accessories.

Robert in NJ

THANK YOU!!! I got the hinges today in time so I am able to drive to Little Hocking OH to install them over Thanksgiving :)

I'm so happy to get them, can't wait to put them on.

You have been really good at getting back to me and keeping me updated on the progress.

I hope you have a great holiday season.

Mark

Thank you Bill for notifying me of this transaction. I will patiently wait for the delivery of my new set. Also, I will definitely refer Deft Racing website to my club car. Thank you for always maintaining your professionalism on this matter. Your admirable work ethic was greatly appreciated.
Scott Phan

Bill,
Just a thanks. Recieved the hood friday the 6th. Impressed with packaging no shipping damage-beautiful shape. Thanks.

Regards,
Jeff

-----Original Message-----
From: Gary M.
Sent: Monday, October 02, 2006 3:04 PM
Subject: Aerocatch Hood Latches

Bill,
Thank you!! For the SUPER fast service.
Thank you,
Gary

To: Gary M.
Subject: Aerocatch Hood Latches

Gary,
Thank you for your order today, it already shipped this morning!
Regards,
-Bill

Hi there, went and checked out the hood at the body shop today when I dropped off the eclipse for its repairs. WOW. Just WOW. Amazing quality, and look like great construction (not that I'm well versed on hood building) :) I'm quite satisified. Liked very much bolting in the wood pieces to help protect the corners, very thoughtful decision. Looking forward to having the piece on my car!

John

Bill, got the hood yesterday. looks great, haven't fit it yet until my car is out of the shop, thanks!

Thanks for working with me on this Bill!  I hope to be abe to send others your way as I've had a good experience so far :)

John F.

For a while I thought the 575 hood would never be finished...I must say, it was definitely worth the wait. I'm stoked to see what this thing will look like on my car. You guys do amazing work.

hi Bill:
I have just received the hood, it's cool!!!!!!! thanks for all!!!!!!!!

-----Original Message-----
From: TYCHES
Sent: Tuesday, August 08, 2006 6:32 PM
Subject: Mustang Light Bar

The bar is installed on my car and I have recieved alot of compliments. It looks factory and macthes my car perfect. I will send a picture if I can.

Thanks,
Ralph

jonathan b.
05+ ford focus

hey,
I just got the hood at 8 am in the morning it looks great! This is the best product I have ever bought online.

Your product is honestly the greatest and I have already reccommended you to 6 people. Good luck in the future and god bless.

Johnathon

-----Original Message-----
From: Dan
Sent: Sunday, June 04, 2006 6:21 PM
Subject: Re: MAZDA MX-3 92-96 carbon fiber hood

Bill,

My MX-3 hood is here and looks great!  It was definitely worth the wait.  Excellent deal too considering most hoods I've found are over $400 before shipping...from Japan. 

Thanks,
Dan

Bill,
Hood showed up today. Looks great. Thanks for the great job on it.

Thanks again Logan

The hood arrived this afternoon in excellent condition. It really looks nice and weighs so little I was very surprised.

Thanks,
John R

-----Original Message-----
From: kevin stocks
Sent: Sunday, April 09, 2006 8:23 PM
Subject: Re: Item #cf001 - HONDA CRX ZC 88-91 carbon fiber hood

The hood looks and fits perfect. thank you very much. i will definitely recommend your company to anyone looking for parts, thanks!

Kevin

-----Original Message-----
From: andrewthelion
Sent: Thursday, April 06, 2006 1:33 PM
Subject: S2000 Hood

Hey Bill,

Just wanted to let you know that the hood came last week and it looks great.  It matches up really well with the car and I can't even see the seam that you were talking about would be there, if it's there I haven't noticed it at all. Thanks again for the great job.

~~ANDREW

----- Original Message -----
From: bandit4142
Sent: Tuesday, March 22, 2006 7:54 PM

Hi Bill,
I just wanted to let you know, I received my hood and it looks great. I would also like you to know I was very happy with your service and willingness to answer my questions at every opportunity. I look forward to our continued business in the future.

Also, just so you know, Ryan was very helpful as well, and actually shipped my hood ahead of schedule. When you talk to him, tell him I really appreciated his help.

Have a great evening.

-Ray
Buena Vista, Co.

Hey Bill,
The hood was delivered yesterday and I'm very surprised and pleased at how quick I received it. 
Thanks!
Robert

It's real easy for me to cut and paste a bunch of happy customers emails; it's when a problem comes up that you really see how a company handles itself. Read on about seans situation. Then after that, some more happy customers!

From: sean a.
To: importprecision.com
Sent: Friday, March 03, 2006 9:28 AM
Subject: sent wrong year bar

I ordered the light bar for my eclipse while I was in Iraq on may 5th, 2005, When I got back from my deployment I go to get it put on and it's the wrong year model. I ordered the 99' and you sent the 03', I need the mailing address so I can send it back.

From: bill@deft
To: sean a.
Sent: Friday, March 03, 2006 11:12 AM
Subject: Mitsubishi Eclipse Light Bar

Sean,

When you ordered you actually didn't specify what year bar you wanted. That said, you asked about beige vs. black. I sent you pictures of an '03 eclipse in Beige (see below) that you decided was good in beige. That's why you got that bar and year.

Normally if someone came to me for an order 10 months old I'd say it was way past the time of exchanging it, but you were in Iraq and I respect that alot, so I made a call to CDC. I explained that you were in Iraq and asked if we could bend the rules for a US soldier and they agreed.

It's also harder because you ordered a custom color (we don't stock beige as it is rarely ordered, so your bar was custom made to order). Assuming the bar is is good shape (we're guessing its just been sitting in the box and is undamaged) you can ship it to us. When it gets here we will ship you a new beige bar for your model year, and we will further pay the shipping costs to get the new one to you. To confirm you need a '99 bar in beige.

Best Regards, -Bill

From: sean a.
To: bill@deft
Sent: Friday, March 03, 2006 2:55 PM
Subject: Re: Mitsubishi Eclipse Light Bar

Yes a 99' beige bar, and the old one still brand new sitting in the shed but my dad throw the box away so I need the mailing address one more time and I will send it off on monday..... I'm really thankful for buying from good guys like you keep up the good work. I'm going to be ordering those vert doors soon.  
                                                    
Thanks alot, Sean

----- Original Message -----
From: "Dru H."
Sent: Tuesday, December 13, 2005 7:08 PM
Subject: silver carbon hood for a del sol

Hey Bill,

Got the hood today, and it looks great.  I'm extremely happy with the
quality of the hood as well as how quickly you got this made and shipped to me.  I'm going to shine it up this weekend (weather permitting), and then I'll snap some pics and send them to you.

Thanks once again.

Thanks,
Dru

----- Original Message -----
From: "Katrina B."
Sent: Wednesday, November 16, 2005 7:47 AM
Subject: 2005 Focus CF hood

I just received the CF hood on Monday, and WOW is it beautiful!

We haven't had it installed yet, but the packaging was bubble wrapped to the power of 10.  I was glad to see the hood latch was supplied and installed, and the hood was bolted to a couple 2 x 4's to protect the top edges.

I want to thank you for your help, and express my satisfaction with the
overall product.  :)

Thanks!
- Katrina